For detailed information on how to care for your Kährs flooring, please refer to our maintenance and care guides. These can be found here.

Questions can be submitted by emailing info@kahrs.com, or by sending a message using the following link: Contact – Kahrs Store

Standard response time during normal business hours (8am – 5pm, Monday – Friday) is within 1 day. Questions received after 5pm on Friday will be addressed on the following Monday.

Kährs Satin Oil should be applied to every 6 months.

Yes, the 1-gallon refill is the same effective cleaning solution as the 750 mL spray bottle.

Both cleaners effectively remove dirt and grime to help maintain the factory finish of the floor. The antimicrobial floor cleaner contains added disinfecting properties that help to inhibit the growth of bacteria and mold on the floor surface, providing an extra layer of hygiene.

The lifespan of a microfiber mop replacement pad depends on usage and how often it's washed. Generally, it's a good idea to replace your mop pad when it starts to show signs of wear, no longer cleans effectively, or if it retains odors after washing.

Our repair kits are designed to help mend minor dents, scratches, and gouges in our wood and LVT flooring. Each kit comes with instructions, and the process typically involves filling the damaged area with a color-matched filler and then smoothing the surface. See the video in the following link for detailed instructions: Instructions for Kahrs Repair Kit - Lacquered Floors

5S Locking Tool: The Kahrs 5S Locking Tool is used to easily connect Woodloc floorboards together on their short ends, creating a strong and seamless connection, especially when finishing a row or working in tight spaces. It also provides a simple way to unlock and separate the boards if you ever need to lift or adjust your floor.

Last Board Puller: A last board puller is indispensable for installing the final planks
against the wall. Its design allows you to bridge the gap and pull the last
board into place to create a secure joint where a tapping block cannot be used.

Woodloc Handblock: The hand block, or tapping block, is used along the long edge of Kährs
flooring that has the Woodloc joint. You place the block against the edge and
strike it with a mallet to gently tap the planks together, ensuring a tight and
seamless joint without damaging the flooring.

Please refer to our separate Shipping and Returns Policy page for detailed information on shipping methods, costs, and delivery times.

Information on how to return a product can be found on our dedicated Shipping
and Returns Policy page.

Items ship from our warehouse in Altamonte Springs, Florida.

If your order arrives damaged, please contact us immediately. Refer to our Shipping Policy for specific instructions on handling damaged shipments.